UK Registered Pharmacy

Ear care

Ear wax removal: what actually happens at your appointment

Microsuction is quick, dry and comfortable. Here is a step-by-step look at the appointment from start to finish.

By Vivo Clinical Team · 4 August 2026 · 3 min read

Ear wax removal: what actually happens at your appointment

Microsuction uses gentle suction under direct vision to lift wax out of the ear canal: no water, no mess and no guesswork.

We examine both ears first. If there is an underlying problem such as an infection or a perforation, we will stop and refer you rather than proceed.

Most appointments take under 30 minutes and people usually notice the difference straight away.

Softening drops for a few days beforehand make the procedure quicker, but they are not essential.

Talk to the pharmacy team

Choose your branch, pick a time and you are done. NHS and private appointments across eight Bristol pharmacies.